Our first dealings with Keith Riddle in early 2017, and in later times, Gina Villani from Key Insurance Group has been an absolute delight.  In our situation, where we have complex international management liability and IT liability policies, they been dealt with the upmost professionalism and speed like no other.  They are able to draw on their international affiliates to ensure our USA policies are compliant with US governance as well as worldwide coverage as needed.  What impresses me the most about Key Insurance Group is that they have a sense of urgency to ensure quick turnaround with any queries we may have. They understand how critical it is to have compliant, up-to-date insurance for any business situation.  They are a pleasure to deal with and are not your “set and forget” type of insurance company. They actually care more about you and your business.

It gives us, the directors and mangers of our company, the extreme pleasure to sincerely recommend the services of KEY Insurance Group and the director, Mr Keith Riddle and staff, for the accurate and uncompromising selection of corporate insurance for our companies over many decades. The staff are very courteous and accurate in the service they provide.

Advanced Traffic Management commenced engaging Gina 7 years ago, not long after the Director, Geoffrey Flavel commenced the business. We have remained a loyal customer of Gina, and when she commenced at Key Insurance Group we came across, as she always provides exceptional service, sorting out the many and varied enquiries a growing business often has. We trust the information provided by Gina, and always seek her professional advice before we commence anything. If you need good solid insurance advice, Gina is definitely the person to talk to.

Cash’s is one of the foundation clients of the Key Insurance Group.  Our company’s relationship with Key Insurance Group’s principle, Keith Riddle, dates many years earlier.  We trust Keith to get busy getting us the best rate, give us sound advice, then take care of our claims.  As business owners, we just want to be able to trust other people to take care of matters periphery to our business, so we can keep our eyes on our business.   Keith and his team are the people looking after our insurance.

Key Insurance Group are professional brokers who provide exceptional service, their dedication to clients’ needs it’s at the highest standards.   Although our business is based in Queensland, they take the time to understand both our business needs and the key business functions in order to identify the best insurance solutions.

I have been a client of Gina’s over a period exceeding 10 years, who has remained as a key to our insurance needs across our business needs.  I have no hesitation in recommending Key Insurance Group.

The team at Key Insurance Group continually go out of their way to provide the highest quality of service, knowledge and support for all of our business insurance needs. They are always happy to discuss any part of our policy or insurance related questions we may have. Give them a call.”

‘Table Tennis Australia have been dealing with Key Insurance Group for many years. In our experience they have always been easy to work with and have provided strong service’.

An acknowledgement of reliable professional service & a high competency has kept me loyal to ‘key insurance group’ over the many years of business trading.

“Keith Riddle of Key Insurance Group was instrumental in putting together an insurance package for us when we were new to the market. Keith worked hard on finding the best solution and products available to fit our brand.”

“As a client it is important that our insurance broker has a strong understanding of our business and reviews everything we do from a risk and insurance perspective. We also need timely assistance when we make a claim or acquire a new asset. Lee understands exactly what we need and reacts quickly and promptly to our requests, 99% of the time within the same day. Having needed to make a claim recently is where Lee truly showed his pedigree, absolute flawless commitment to acting on our behalf and handling every aspect of the claim from start to finish with an outcome in our favour that exceeded my expectations. We can rest easy knowing that Lee and his team have our insurance covered.”